Description
Who is your audience?
In this position you will work with teams delivering Aviation and Defense solutions:
- Planners, engineers, technicians, and all the other roles involved in aviation maintenance
- IT roles that install, configure, and administer solutions
- IFS presales, marketing, and partners
Who will you work with?
- Agile development teams- developers, quality engineers, interaction designers, program managers
- Solution architects, product support, product management, product marketing
- User education community on company-wide initiatives and process improvements
What tools will you work with?
We are updating our vision for user education so there’ll be new tools to go with interesting new deliverables. Today, we’re using:
- JIRA
- Markdown, HTML editor Microsoft ExpressionWeb – under review April 2021, 2c8 Modeling Tool
- Git, Sourcetree, Bitbucket
- Camtasia
- Microsoft PowerPoint, SharePoint, and other Office tools
Qualifications
What are we looking for from you?
- A user experience mind-set
- Ability to create clear, concise, structured content including documentation and videos
- Ability to engage with different stakeholders, teams, and team processes to achieve the desired UE goals and deliverables
- Flexibility to adjust some working hours to overlap with colleagues in other time zones
- A college or university degree in Technical Communication (or a related discipline with relevant writing experience)
- Experience creating help content for customer audiences
Skills
JIRA
PowerPoint
SharePoint
Git
Sourcetree
Bitbucket
Camtasia
video creation
public relations
team work
Industry Sector