GCS Global Portfolio Manager - Enablement & Training

IFS
6 months ago
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0 Applied
Expired on: Feb 07 2024
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Ref.No 00004502

Description

Qualifications

Global Service Portfolio Managers are deep experts in their assigned fields operating at the Senior level or above within a customer value generating role.

Will be expected to demonstrate a reasonable level of knowledge, and quickly develop skills and behaviours in the following areas:

Knowledge:

For this section, it is understood that you may not have all of this knowledge and experience on day #1 - providing you have the will, some transferable experience and ability to quickly learn, we’d like to hear from you.

  • Enablement & Training packages in a B2B context
  • Education concepts, e.g. the structure of all 5 enablement pillars
  • Possess commercial acumen and awareness of how pricing and value work
  • Understanding of business applications and relevant services e.g. consulting, customer success
  • Knowledge of Enablement & Training deliverables, operations and systems
  • Knowledge of IFS Core Industries

Skills & Attitude:

  • Highly analytical
  • Live the IFS Values 
  • Proactively engage and create exposure to sales or customer sales opportunities
  • Positive attitude
  • Confidence and competence when working in a matrix organization
  • Exhibit self-driven initiative and an aptitude for both independent and collaborative results
  • Uphold a high standard of deliverable quality and high attention to detail
  • Demonstrate awareness of the business context and the value delivered to customers throughout the lifecycle of IFS solutions

Coaching and mentoring will be provided.

Qualifications

Essential:

  • Direct experience (>5 years) in the applicable Portfolio area, and (>10 work experience)
  • Relevant Customer facing (delivery or support) and commercial experience.

Desirable:

Bachelor's degree or equivalent education.

Join us in shaping the future of our service offerings, where your expertise and drive will empower both our clients and our organization to thrive.


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Skills
Decisiveness
Client Focused
Communication
Analytical Ability
Detail Oriented
Industry Sector