Qualifications
Global Service Portfolio Managers are deep experts in their assigned fields operating at the Senior level or above within a customer value generating role.
Will be expected to demonstrate a reasonable level of knowledge, and quickly develop skills and behaviours in the following areas:
Knowledge:
For this section, it is understood that you may not have all of this knowledge and experience on day #1 - providing you have the will, some transferable experience and ability to quickly learn, we’d like to hear from you.
- Enablement & Training packages in a B2B context
- Education concepts, e.g. the structure of all 5 enablement pillars
- Possess commercial acumen and awareness of how pricing and value work
- Understanding of business applications and relevant services e.g. consulting, customer success
- Knowledge of Enablement & Training deliverables, operations and systems
- Knowledge of IFS Core Industries
Skills & Attitude:
- Highly analytical
- Live the IFS Values
- Proactively engage and create exposure to sales or customer sales opportunities
- Positive attitude
- Confidence and competence when working in a matrix organization
- Exhibit self-driven initiative and an aptitude for both independent and collaborative results
- Uphold a high standard of deliverable quality and high attention to detail
- Demonstrate awareness of the business context and the value delivered to customers throughout the lifecycle of IFS solutions
Coaching and mentoring will be provided.
Qualifications
Essential:
- Direct experience (>5 years) in the applicable Portfolio area, and (>10 work experience)
- Relevant Customer facing (delivery or support) and commercial experience.
Desirable:
Bachelor's degree or equivalent education.
Join us in shaping the future of our service offerings, where your expertise and drive will empower both our clients and our organization to thrive.
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