Administrative Officer

Abans Group Sri Lanka
a month ago
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2 Applied
Expired on: Jul 11 2024
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Ref.No 00004030

Description
  • Should have passed A/L's.
  • Should have excellent communication skills in English and Sinhala (verbal and written). 
  • Good customer care and team management skills.
  • Proficiency in MS Office packages.
  • Should have good knowledge in a similar capacity.
  • Prior experience would be an added advantage.

  • Check all warranty part orders with history reports.
  • Preparing DO pending report.
  • Checking history and entering claims to SAP system.
  • Entering claims to SCM system.
  • Over the phone problem solving regarding the claim with RM's & Executives.
  • Daily checking and finalizing credit summary sheets & SCM report sent to Accounts dep.
  • Send warranty status report to RM's and Executives.
  • CSI Calling (Calling customers).
Skills
MS Office
Customer care
Communication
Team management
Industry Sector