Admin - Spare Parts Sales

RESPONSIBILITIES

• Spare Parts Sales Admin is responsible for managing the end-to-end process of spare parts sales, ensuring accurate order fulfillment, and providing exceptional customer service.
• Handle Inquiries and Correspondence: Respond to customer inquiries promptly and professionally via email, phone, or in-person. 
• Provide information about products, pricing, availability, and delivery schedules. 
• Assist in resolving customer complaints or issues by coordinating with relevant departments.
• Managing inventory levels, working closely with the Parts Purchasing Administrator.
• Provide back-up to Spare Parts team members.
• This position has a mixture of inside sales, customer service and administrative tasks.

REQUIREMENT

• 1-2 years of work experience in Sales administration or supply chain.
• Bachelor's degree in Business / Marketing or any technical related qualification
• Knowledge of CRM sales tools is a plus.
• Ability to manage a wide range of detail-oriented work activities as directed.
• Strong keyboarding skills with proficiency in Word, Excel and Outlook.