The L2 Service Desk is a critical part of PickMe engineering. L2 is responsible for maintaining service quality by closely working with operations and product development teams. We are looking for a dynamic individual with the right attitude to be part of our service excellence journey.Requirements<ul><li>3+ Years of ITSM experience ( L1/L2/Help Desk/Technical Support/Deskside Support)</li><li>CS/IT/IS related qualification is required ( Degree/Higher Diploma)</li><li>Analytical and problem-solving skills should be a self starter with positive attitude</li><li>Excellent communication and stakeholder management skills</li><li>Ability to drill-down, identify causes and take preventive measures</li><li>Ability to follow the defined process and maintain the process documents</li><li>Hands on experience in Linux OS/MySQL</li><li>Hands on experience in Monitoring Tools and Scripting knowledge</li><li>Hands on experience in PAAS (AWS, GCP, Azure) and basic Networking knowledge</li><li>Ability to work independently and manage time effectively</li><li>Exposure to application development environment is prefered</li><li>Willing to learn new technologies and should be a fast learner</li><li>Willing to support outside working hours on need basis ( On critical incidents )</li><li>ITIL Foundation Certification will be a plus</li></ul>

Senior L2 Support Engineer

jobpost

Requirements<ul><li>Bachelor’s Degree in Human Resources/Management or equivalent professional qualification</li><li>3+ years of experience in technical recruitment</li><li>Hands-on experience in Linkedin sourcing</li><li>Good understanding of technology, technical roles, and skills</li><li>Passionate about finding great technical talent and possesses a great work ethic</li><li>Excellent verbal and written communication skills</li><li>Strong attention to detail</li><li>Strong interpersonal and negotiation skills</li></ul>

Technical Recruiter

PickMe is seeking a talented, personable technical writer who contributes to the Product Engineering team by creating sophisticated technical documentation for the suite of products at PickMe. As a technical writer at PickMe, you plan the documentation strategy, create content, contribute to department innovations, and produce professional documentation on help and guides.Requirements<ul><li>University degree or college diploma (BA or MA), preferably in English, Computer Science, Technical Writing with a minimum of 2 years of technical writing experience.</li><li>Exceptional English and communication skills.</li><li>Ability to create artefacts in Sinhala and/or Tamil will be and added advantage</li><li>Excellent knowledge of content/help authoring tools</li><li>Excellent in technical writing, communication, and grammar skills</li><li>Ability to create high quality graphics and video content</li><li>Knowledge of computer development environments, operating systems, programming languages, and mobile devices.</li></ul>

Technical Writer

<ul><li>BSc in Computer Science or a related degree with more than 2 years of experience</li><li>Native iOS/Android development experience is compulsory</li><li>Experience in programming using Swift, Objective C, Java, Kotlin</li><li>Familiarity with OOP design principles</li><li>Experience in debugging distributed systems</li><li>Demonstrable portfolio of released applications on the App store or the Android market</li><li>Analytical and problem-solving skills</li><li>Ability to work independently</li><li>Ability to guide junior engineers</li><li>Experience in following will be an added advantage</li><li>Programming using Swift,Objective C, Java</li><li>Experience with third-party libraries and APIs</li><li>Write unit and UI tests to identify malfunction</li><li>Scrum/Agile experience</li></ul>

Senior Software Engineer - Mobile Developer

<ul><li>BSc in Transport &amp; Logistics, Marketing, Administration, Sales or equivalent.</li><li>Experience in a similar capacity will be an advantage.</li><li>Excellent verbal and written communication skills in both Sinhala and English.</li><li>Ability to work well in a team environment.</li></ul>

Assistant Manager - Branch Kaluthara

Requirements <ul><li>Bachelor's degree in CS/IT/IS/SE or Equivalent</li><li>4+ Years of experience in Software Development Industry ( Dev, QA, BA, L2 ect. )</li><li>1+ Years of PM/Scrum Master Experience handling multiple teams</li><li>Experience in G-Suite, Jira, Trello, MS-Project and MS Office Packages</li><li>A fast learner with soft skills such as EQ , multitasking, time-management, etc</li><li>Solid Project Management and Agile/Scrum Knowledge is a must</li><li>PMP/CAPM credentials will be an added advantage</li><li>Any certification such as PMI-ACP/CSM/PSM will be an advantage</li><li>MBA from a recognized university will be beneficial</li><li>Excellent verbal, written and presentation skills</li><li>Self motivated individual with Leadership skills</li><li>Ability to work effectively both independently and as part of a team</li></ul>

Associate/Project Manager - Engineering

We are looking for a highly talented&nbsp;IT Support /&nbsp;Network&nbsp;Engineer&nbsp;to join the PickMe Team powering the largest platform using state of the art technology stack for mobility solutions in Sri Lanka.

IT Support / Network Engineer

We are looking for a highly talented&nbsp;Associate Lead Network&nbsp;Engineer&nbsp;to join the PickMe Team powering the largest platform using state of the art technology stack for mobility solutions in Sri Lanka.

Associate Lead Network Engineer

Qualifications<ul><li>BSc/BA in Computer Science or a related degree with at least 2-5 years as a Business Analyst</li><li>Experience in Taxi and e-commerce, mobile APP and product development, Scrum/Agile development methodologies, Data Science and Business Intelligent tools will be added advantage</li><li>Excellent communication, problem solving &amp; customer support skills</li><li>Ability to work independently</li></ul>

Senior Business Analyst

<ul><li>BSc in Mathematics / Statistics or equivalent.</li><li>MSc in Mathematics / Statistics / Machine Learning would be an added advantage.</li><li>Minimum 5+ years of professional experience in Data Science and Machine Learning.</li><li>Strong problem solving and analytical skills with a proven track record of solving complex problems</li><li>Thorough understanding of data mining algorithms &amp; machine learning models, and the practical usage of such algorithms/models to provide solutions for business problems.</li><li>Strong foundation and hands-on experience in one or more of the following programming languages, Scala, Python, R, HiveQL, and SQL</li><li>Solid understanding of descriptive statistics, inferential statistics, and regression.</li><li>Strong background in mathematics involving areas such as calculus, matrix manipulations, linear algebra, eigenvalues /eigenvectors, integrals, etc.</li><li>Experience in experiment design including, A/B testing, Multi-Armed Bandit, Sample Size and Power Law, Confidence Level, Bayesian statistics, Bootstrapping, Simulation techniques, etc.</li><li>Comfortable with data visualization techniques and experience in using some of the common tools in the market.</li><li>Excellent communication and leadership skills.</li><li>Prior experience with working in a Scrum Agile delivery environment will be an added advantage.</li><li>Prior experience in Hadoop / Spark / Hive development will be an added advantage.</li></ul>

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