Telemarketing Associate – Hindi Position: Telemarketing Associate – Hindi Location: Sri Lanka Department: Sales/Marketing Reports to: Sales Manager/Team LeadRoleOverview:We areseeking a motivated and dynamic Telemarketing Associate – Hindi to join ourteam. In this role, you will be responsible for initiating outbound calls topotential customers, promoting products or services, generating leads, andconverting prospects into customers. You will conduct all communication inHindi to cater to our Hindi-speaking audience and ensure a high level ofcustomer satisfaction and sales success.&nbsp;KeyResponsibilities ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Make outbound calls to existing and potentialcustomers to promote products/services.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Effectively communicate product/servicefeatures and benefits to customers in Hindi.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Answercustomer queries, provide information, and resolve issues in a professionalmanner.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Generate and qualify leads through coldcalling and follow-up calls.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintainaccurate and up-to-date records of calls, customer interactions, and salesdata.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Achieve and exceed individual sales targetsand KPIs.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Build and maintain strong relationships withcustomers to ensure repeat business and referrals.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Collaborate with the sales team and report onperformance, customer feedback, and market trends.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure all customer information is capturedaccurately and handled confidentially.&nbsp;Qualifications:<ul><li> </li><li> </li><li>Fluency in Hindi is mandatory.</li><li> </li><li> </li><li>Prior experience in</li><li> telemarketing, sales, or customer service is preferred.</li><li> </li><li> </li><li>Excellent communication,</li><li> negotiation, and interpersonal skills.</li><li> </li><li> </li><li>Ability to handle objections</li><li> and effectively close sales.</li><li> </li><li> </li><li>Strong listening skills with</li><li> the ability to understand customer needs.</li><li> </li><li> </li><li>Good organizational and time</li><li> management skills.</li><li> </li><li> </li><li>Positive attitude and</li><li> self-motivated with a goal-oriented approach.</li><li> </li></ul>&nbsp;&nbsp;💰 Salary &amp; Bonus Structure<ul><li> </li><li> </li><li>Base salary starts at USD 200, and may increase</li><li> depending on your experience.</li><li> </li><li> </li><li>Position bonus: USD 0–100 per month based on role</li><li> performance.</li><li> </li><li> </li><li>Full attendance bonus: USD 50 per month.</li><li> </li><li> </li><li>Performance bonus: USD 0–1,000 per month based on</li><li> sales achievement.</li><li> </li></ul>&nbsp;🎁 Employee Perks·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Weeklycompany activities to foster team building.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monthlycompany dinner gatherings for fun and bonding.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Internationalwork environment with a diverse team.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Careerdevelopment and internal promotion opportunities.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Stayenergized and focused with an endless supply of snacks available in the office!&nbsp;

Telemarketing Associate Hindi

jobpost

Associate - Legal Sales

Who we are looking for :We are looking for a positive, engaged, well-disciplined work smart and play hard professional.The Client Service Advisor is responsible for providing the very best of customer service experience to our customers. They will provide updates, resolve grumbles and complaints while ensuring that all inbound calls are answered. Any missed calls will be returned to ensure that all our customers are updated, and their requests or complaints are attended to on a timely manner.Job Requirements :<ul><li>A minimum of 1 year experience in customer service call handling.</li><li>Well organized, pays attention to detail with excellent communication skills.</li><li>Independent, self-motivated and thinks on your feet.</li><li>Passionate about providing an exceptional experience to our customers.</li></ul> <ul><li>Managing inbound calls from customers and providing solutions or updates while liaising between different departments of the organization.</li><li>Ensuring that all inbound calls are answered, and any missed calls are returned.</li><li>Handling Client complaints and requests in a professional manner and escalation of calls.</li><li>Taking ownership of customers’ issues and follow up problems through to resolution.</li><li>Providing a value adding and lasting experience for our customers.</li></ul>

Associate - Client Service Advisor

<ul><li>Spar supermarket chain is Sri Lanka's first and only international supermarket chain and has always been a successful chain of stores. Talawathugoda, Kalubowila, 'Union Place' branches are recruiting for Chalata Pahana Nanathuru.</li></ul> Between 18 and 50 years of age ~ Previous work experience in a star class hotel or a cake, pastry and bakery manufacturing firm ~ Having completed a course in a hotel school is an additional qualification.

Customer Service Executive

Officer - Call Center

Fitter

Your primary responsibilities includes, <ul><li>Maintain and enhance the overall ambiance of the Front Area/Checkout counters, ensuring cleanliness and hygiene standards are met.</li><li>Oversee staff grooming, welfare, and training needs.</li><li>Execute directions from the Outlet Manager and cover the Duty Manager's shift when required.</li><li>Conduct staff briefings and manage customer inquiries, resolving any issues to meet customer requirements.</li><li>Minimize customer complaints, aiming for no more than two per month.</li><li>Prepare and manage the front office roster, especially during special holidays, and</li><li>monitor and approve leave for front office staff.</li><li>Ensure excellent customer service and control all overhead costs.</li><li>Collaborate with the security department on refunds and finalize daily POS operations accurately.</li><li>Handle settlement of EDC machines and maintain discipline among Cashiers, Baggers, and related staff.</li><li>Educate front office staff on ongoing promotions, display promotional materials, and ensure accurate documentation is sent to the head office on time.</li></ul>The ideal candidate should possess:<ul><li>Diploma or Degree in Management.</li><li>Minimum of 5 years of experience in the retail industry.</li><li>Strong people management skills.</li><li>In-depth knowledge of front office operations and customer service</li><li>Excellent communication and IT skills.</li></ul>

Front Office Executive — Super Center

<ul><li>Achieving Pharmacy sales budgets on a monthly basis </li><li>Analyzing department sales and stocks on a regular basic and category stocks maintained as per given budget and time scales. </li><li>To ensure high standards of customer service is maintained in a consistent manner within the department. </li><li>To ensure have nil customers complains in the department </li><li> Pharmacy stock to be controlled within target and ordering to be done as per requirement </li><li>Make sure the pharmacy category cleanliness standards are met along with the best hygienic conditions </li><li> Maintains the right product mixes within the category and ensure all price tags &amp; SELs are completed 100% </li><li> Coordinate with MOH and ensure that all government rules and policies are followed </li><li>To ensure effective communication is maintain with the manger all department and supporting service • Ensure all pharmacy equipment's are maintained properly-liaise with maintenance department. </li></ul>Required Skills and Qualifications: <ul><li> 2 years' experience in retail industry. </li><li>Overseas retail experience would be added advantages.</li><li> Valid license to practice the profession </li><li>Strong written and verbal communication skills.</li><li> Ability to multitask, prioritize, and work efficiently in a fast-paced environment. </li></ul>

Pharmacist - Arpico Supercenter

<ul><li>The ideal candidates should</li><li>Be between 18-30 years of age</li><li>Possess a sound academic background with G.C.E. (O/L)</li><li>Possess good communication skills both in English and Sinhala</li><li>Be able to liaise and maintain good relationship with customers</li><li>Preference will be given to those who have previous experience and the exposure in similar capacity</li></ul>What You Recieve <ul><li>Attractive remuneration (Basic Salary + Attendance Allowance + Night Allowance) &amp; unlimited Incentive bonus per month</li><li>Uniform</li><li>Annual Increments / Bonuses</li><li>Staff Discounts</li><li>With the above, an opportunity to be a part of a dynamic and an evolving group of companies await the right candidate</li></ul>

Customer Service Assistant

<ul><li>Follow the instructions and directives of the outlet manager. </li><li>Covering the duty managers shift when requires. • Reduce stock loss and waste.</li><li> Perform daily, weekly, and monthly stock counts. </li><li>Manage customer service.</li><li> Organize and execute marketing and human resources activities. </li><li>Ensure regular staff briefings. </li><li> Address customer inquiries. </li><li>Attend to staff welfare in collaboration with the HR department. </li></ul>The ideal candidate should possess: <ul><li>Diploma or Degree in Management </li><li>Minimum of 5 years' experience in the retail industry </li><li>Experience in managing teams </li><li>Proficiency in visual merchandising </li><li>Strong communication and IT skills </li></ul>