Telemarketing Associate Hindi

WSM D7 BPO Company
5 days ago
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1 Applied
Expires on: May 18 2025
LKR 200 / Month
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Ref.No 00007121

Description



Telemarketing Associate – Hindi

Position: Telemarketing Associate – Hindi


Location: Sri Lanka


Department: Sales/Marketing


Reports to: Sales Manager/Team Lead

Role

Overview:

We are

seeking a motivated and dynamic Telemarketing Associate – Hindi to join our

team. In this role, you will be responsible for initiating outbound calls to

potential customers, promoting products or services, generating leads, and

converting prospects into customers. You will conduct all communication in

Hindi to cater to our Hindi-speaking audience and ensure a high level of

customer satisfaction and sales success.

 

Key

Responsibilities

·      

  Make outbound calls to existing and potential

customers to promote products/services.

·      

 Effectively communicate product/service

features and benefits to customers in Hindi.

·      

Answer

customer queries, provide information, and resolve issues in a professional

manner.

·      

 Generate and qualify leads through cold

calling and follow-up calls.

·      

Maintain

accurate and up-to-date records of calls, customer interactions, and sales

data.

·      

  Achieve and exceed individual sales targets

and KPIs.

·      

 Build and maintain strong relationships with

customers to ensure repeat business and referrals.

·      

 Collaborate with the sales team and report on

performance, customer feedback, and market trends.

·      

 Ensure all customer information is captured

accurately and handled confidentially.

 

Qualifications:


  • Fluency in Hindi is mandatory.

  • Prior experience in
  • telemarketing, sales, or customer service is preferred.

  • Excellent communication,
  • negotiation, and interpersonal skills.

  • Ability to handle objections
  • and effectively close sales.

  • Strong listening skills with
  • the ability to understand customer needs.

  • Good organizational and time
  • management skills.

  • Positive attitude and
  • self-motivated with a goal-oriented approach.

 

 

💰 Salary & Bonus Structure


  • Base salary starts at USD 200, and may increase
  • depending on your experience.

  • Position bonus: USD 0–100 per month based on role
  • performance.

  • Full attendance bonus: USD 50 per month.

  • Performance bonus: USD 0–1,000 per month based on
  • sales achievement.

 

🎁 Employee Perks

·      

Weekly

company activities to foster team building.

·      

Monthly

company dinner gatherings for fun and bonding.

·      

International

work environment with a diverse team.

·      

Career

development and internal promotion opportunities.

·      

Stay

energized and focused with an endless supply of snacks available in the office!

 

Skills
speaking hindi language
Motivated and team player
A dynamic personality with a good balance of technical abilities and communication skills who can handle pressure situations
Pleasant personality
Industry Sector