Telemarketing Associate – Hindi
Position: Telemarketing Associate – Hindi
Location: Sri Lanka
Department: Sales/Marketing
Reports to: Sales Manager/Team Lead
Role
Overview:
We are
seeking a motivated and dynamic Telemarketing Associate – Hindi to join our
team. In this role, you will be responsible for initiating outbound calls to
potential customers, promoting products or services, generating leads, and
converting prospects into customers. You will conduct all communication in
Hindi to cater to our Hindi-speaking audience and ensure a high level of
customer satisfaction and sales success.
Key
Responsibilities
·
Make outbound calls to existing and potential
customers to promote products/services.
·
Effectively communicate product/service
features and benefits to customers in Hindi.
·
Answer
customer queries, provide information, and resolve issues in a professional
manner.
·
Generate and qualify leads through cold
calling and follow-up calls.
·
Maintain
accurate and up-to-date records of calls, customer interactions, and sales
data.
·
Achieve and exceed individual sales targets
and KPIs.
·
Build and maintain strong relationships with
customers to ensure repeat business and referrals.
·
Collaborate with the sales team and report on
performance, customer feedback, and market trends.
·
Ensure all customer information is captured
accurately and handled confidentially.
Qualifications:
- Fluency in Hindi is mandatory.
- Prior experience in
- telemarketing, sales, or customer service is preferred.
- Excellent communication,
- negotiation, and interpersonal skills.
- Ability to handle objections
- and effectively close sales.
- Strong listening skills with
- the ability to understand customer needs.
- Good organizational and time
- management skills.
- Positive attitude and
- self-motivated with a goal-oriented approach.
💰 Salary & Bonus Structure
- Base salary starts at USD 200, and may increase
- depending on your experience.
- Position bonus: USD 0–100 per month based on role
- performance.
- Full attendance bonus: USD 50 per month.
- Performance bonus: USD 0–1,000 per month based on
- sales achievement.
🎁 Employee Perks
·
Weekly
company activities to foster team building.
·
Monthly
company dinner gatherings for fun and bonding.
·
International
work environment with a diverse team.
·
Career
development and internal promotion opportunities.
·
Stay
energized and focused with an endless supply of snacks available in the office!