Description
What we Offer:
- An opportunity to work in a dynamic, friendly, exciting, and fun-filled environment.
- Continuous Training on accounting, soft skills, best practices.
- An entry into the John Keells Group, Sri Lanka’s largest listed conglomerate.
- Fulfill training requirements of ACCA, CIMA, CMA and CA Sri Lanka
Responsibilities
- Manage outsource operation for client's customer support function.
- Advice customer queries which are escalated.
- Que management.
- Product training to staff.
- Performance reporting.
Skills
Completed or pursuing a degree
5+ years’ experience in relevant field
Good experience in customer support
Sound analytical and problem-solving skills
Excellent in spoken and written on English language.
Knowledge in accounting and investment practices
Understanding in Australian accent would be an added advantage
Experience in handling Investment Portfolio System would be an added advantage
Good knowledge and experience in accounting software or MS Excel is mandatory
Completion of GCE O/L and GCE A/L Examinations
Industry Sector