Senior Systems Engineer - Active Directory and Microsoft 365 Services (Corporate Services - Microsoft Center of Excellence)

As a Systems Engineer for Identity, Access and Office 365 administration, You will be working in a globally diversified team environment to support, maintain, document Microsoft technologies which support organization business process and employee productivity while maintaining security. Working with team of Microsoft COE, you will have a solid understanding of on-prem AD, Azure AD, server, client, email, Microsoft Teams and cloud technologies in general, as well as experience working in new implementation projects. Candidate will also have excellent opportunity to advance the career in Microsoft cloud technologies.

Qualifications 

• Active Directory and Security certification or willing to learn and get certified
• Any Microsoft 365/Azure Certification or willingness to study and get certified 
• Knowledge in Power apps and Power Automate and Microsoft Graph
• Knowledge in SharePoint Administration
• Knowledge in Azure administrations
• Understanding of CIS standards and ITIL Standards 
• Interest in Cloud technology and cyber security
• Ability to work in a fast-paced, team-oriented, results-driven, agile and globally diversified team environment

• Serves as subject matter expert (SME) on the Windows Server Operating System architecture and the Active Directory Domain in a mission-critical enterprise production environments
• Provide Tier 3 support for identity issues(troubleshooting and diagnosis) for Hybrid environments involving on-premise and cloud platform(AD a& Azure AD)
• Manage and provide technical tier 3 support of Multiple Office 365 tenants
• Interfaces & collaborate with internal and external senior technical engineers to design new solutions and/or troubleshoot technical problems.
• Independently researches and resolves highly complex technical problems
• Continuously investigate and mitigate security vulnerabilities within Active Directory and Azure Active Directory environments
• Perform daily, weekly maintenance routines by proactively actioning on alerts from Monitoring systems related to the above technologies.
• Manage M365 subscriptions, licenses, and Identity management and automations using PowerShell, other scripting languages or Microsoft Graph API.
• Manage and provide technical expertise with migrating email from various platforms to M365 to support continuing acquisition and integration activities.
• Create and implement automated processes that reduce manual efforts and increase overall efficiency and scalability
• Manage and adhere to all facets of the ITIL concepts such as Change Management Process when making changes to the key production systems.
• Assist with the creation and modification of all documentation/knowledge articles regarding installation, configuration procedures, system documentation, and Standard Operation Manuals
• Work parallelly with support and on-going technology projects as assigned.
• Provide after hours support as needed for critical systems (Ex: Maintenance & Escalations) and collaborate with Team members in different time zones.
• Flexibility to work with a global team in multiple time zones when needed during team meetings and technical workshops
• Assists with other duties as directed by management and achieve goals set to be align with organizational goals