Senior Business Analyst

As a Business Analyst, the candidate should have exceptional organizational skills, communication skills, analytical thinking, and problem-solving attitude. Should also be a team player and assist the Senior Business Analysts with their tasks.

Job Responsibilities :

• Becoming an expert in all functions of conveyancing business, systems, and technologies.
• Ensure meetings are productive and efficient, taking notes and follow-ups and ensuring action items are addressed systematically.
• Providing administrative support to Senior Business Analysts.
• Handling ad hoc tasks.

Requirement & Experience

• Minimum 02-year experience in a similar capacity.
• Excellent computer proficiency (MS Office, Data visualization tools, Teams) and the ability to learn new systems rapidly (Zendesk, Internal CRM, Call platforms).
• Excellent verbal and written communication skills.
• Expert in MS Excel and Power BI.
• Working knowledge on SQL and SharePoint would be an added advantage.
• Ability to work under pressure and deliver on tight deadlines.
• Attention to detail and ability to be proactive.
• Committed to delivering highest level of service and always striving for excellence.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• Ability to work to shift times. Current shift - 11.00 am to 7.30 pm (subject to operational requirements).