Excellent written and communication skills.
A minimum of two years of experience in a similar position in the hotel sector is mandatory. A positive character with a professional attitude.
Fully vaccinated candidates are encouraged to apply
- Handle all reservation inquiries from travel agents as well as direct guests either received online or via telephone.
- Effective use of the Central Reservations System.
- Ensure that all reservation vouchers are recorded and entered to the system following standard company procedures with clear and concise information.
- Maximise conversion of inquiries and maintain relationships with travel agents by communicating in a clear, friendly, and polite manner.
- Provide timely updates to the management and colleagues regarding occupancy reports, rates, and budgets.
- Assist in the coordination and distribution of work.