Operations Manager

jobpost

A Socially driven travel company is seeking an Operations Manager to handle Training &amp; QA to enhance the travel experience for customers. <ul><li>Responsible for developing and executing training programs and inductions for the customer experience team. </li><li>The position will be part of the Customer Experience Team but should have experience in T&amp;D, Customer Service and Logistics or the best possible combination of these areas.&nbsp;</li><li>Experience in Travel and Tourism field </li><li>Identifying the quality gaps</li><li>Developing required policies and procedures to improve the quality of the fleet and the customer experience.&nbsp;</li></ul>