Lead Business Analyst

jobpost

The Lead Business Analyst role requires the holder to possess a significant amount of experience in the BA domain that captures the core competencies of Business Analysis practice such as Strategy Analysis, Requirement Elicitation &amp; Collaboration, Requirement Analysis &amp; Design Definition, and Requirement Life Cycle Planning and Monitoring. The role is primarily responsible for tasks associated with Scrum Product Ownership, managing &amp; resolving complexities in product requirements, resolving stakeholder conflicts over requirements, leading the effectiveness of the team, and may require mentoring Senior Business Analysts, Business Analysts, Associate Business Analysts, and Business Analyst Interns. This role requires to be independent with minimum supervision from the manager except for optimizations and the holder to be engaged with one or more complex products.&nbsp;How you will make an impact:<ul><li>Drive all aspects of the Business Analysis practice to deliver stakeholder expectations.</li><li>Deploy adequate requirement analysis methodologies and tools to decompose complex business/product requirements into atomic features.</li><li>Hands-on experience with requirement modeling techniques/tools to analyze and visualize functional, non-functional, and transition requirements.</li><li>Liaise with multiple Product Engineering and service teams to educate, validate, optimize, and streamline incremental product delivery.</li><li>Lead community testing and other UAT efforts to ensure customer acceptance of deliverables.</li><li>Lead communication strategies effectively across relevant stakeholders to educate and resolve conflicts of interest.</li></ul>&nbsp;What we look for:<ul><li>At minimum, a bachelor’s degree preferably in Computing, Information Technology, Information Systems or Business Management.&nbsp;</li><li>At minimum 8 years of Business Analysis experience in the IT industry is required unless you have exceptional experience/exposure in the use of Business Analysis.</li><li>Exposure to Agile (Scrum) will be an added advantage.</li><li>Working experience as a Business Analyst of an IT Service Management (ITSM) platform or a Technology Operations environment is a plus. Preferably Jira Service Management (JSM) or ServiceNow.</li></ul>