Internship with WOW Superapp - WOW Mall

Dialog Axiata PLC
a month ago
3 Applied
Expired on: Dec 03 2023

Ref.No 00004240


• Current enrollment or completion of a bachelor’s degree program, preferably in Business

Administration, Management, Supply chain, Logistics or a related field.

• Strong communication skills, both written and verbal. Trilingual fluency will be an added


• Basic proficiency in using office software, digital tools, and systems.

• Interest in, e-commerce, sales operations, and mobile app-based services.


• Respond to Vendor & customer inquiries, concerns, and feedback through various

communication channels.

• Assist in implementing streamlined processes to enhance vendor and customer experience.

• Interactions with the logistics teams to enable timely and accurate order processing, shipping,

and delivery. (First Mile Vendor Pickups to Last Mile Customer Deliveries)

• Assist team members with the performance of their operational duties.

• Monitor order statuses and delivery times to ensure customers receive their orders as


• Maintaining accurate vendor and customer information, order details, and system interactions.

• Gain knowledge on how to create and evaluate simple reports on operational metrics.

• Participate in identifying areas for process improvement within vendor-related compliance

and order fulfillment workflows.

• Record, initiate & enter the shipments into the logistics system to ensure existing information

for further processing.

• Any other duties at management discretion, direction may be given for tasks outside the

scope of the job role but within the organization.

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