Engineering Manager

The Engineering Manager is a key leadership role responsible for assisting the AVP Solution Engineering in managing the budget, resources, delivery quality, processes, and governance within the solution engineering department. This position requires a combination of technical expertise, managerial skills, and strategic vision to ensure the successful execution of projects and initiatives.

Main duties and responsibilities

1. Budget Management:

• Assist the AVP Solution Engineering in developing and managing the engineering department budget.
• Monitor expenses, identify variances, and implement corrective actions as necessary to ensure adherence to budgetary constraints.
• Collaborate with finance and other relevant stakeholders to forecast resource requirements and optimize spending.
• Collaborate with regional leadership in identifying resource needs and associated costs

2. Resource Management:

• Work closely with project managers and team leads to allocate resources effectively across projects.
• Assess staffing needs, recruit qualified candidates, and onboard new team members.
• Foster a culture of professional development and mentorship to enhance the skills and capabilities of the engineering team.
• Escalation point for resourcing issues and conflict management

3. Delivery Quality:

• Establish and enforce best practices, standards, and quality assurance processes to ensure the delivery of high-quality products and services.
• Monitor project progress, identify risks and issues, and implement mitigation strategies to maintain delivery schedules and meet quality standards.
• Conduct regular reviews to evaluate project performance and identify areas for improvement with PMO and Solution Engineering practice leaders.

4. Process Improvement:

• Identify opportunities to streamline workflows, optimize processes, and eliminate inefficiencies within the engineering department.
• Lead initiatives to implement new tools, technologies, and methodologies that enhance productivity and effectiveness.
• Solicit feedback from team members and stakeholders to continuously improve processes and practices.

5. Governance:

• Establish and enforce governance frameworks, policies, and procedures to ensure compliance with regulatory requirements and organizational standards.
• Monitor adherence to governance guidelines and escalate issues or non-compliance incidents as necessary.
• Collaborate with legal, compliance, and risk management teams to mitigate legal and regulatory risks associated with engineering activities.

Experience

• 2+ year’s experience in managing a 30+ member solutions engineering team focused on project services
• 8+ years of experience in the software/solutions engineering industry
• Experience working with multi country, multi cultural teams and clients
• Be mobile between development centers and client locations
• Background in Software engineering, Devops or Quality engineering during the initial 3 years of the career

Technical knowledge

• Extensive know-how in enterprise software development methodologies including tooling
• Excellent understanding of cloud-based ecosystems such as AWS, Azure and/or Google Cloud
• Experience in developing and delivering cloud-based products and services
• Ability to adapt to different technology environments
• Resource forecasting, planning, recruitment and management
• Project management certification will be an advantage
• Knowledge in ERP extension and integration development will be an advantage

Qualifications

• Bachelor’s degree in Computer Engineering/ Science, or a related field; Master’s degree preferred.
• Proven experience in project management, with a focus on budget management, resource allocation, and project delivery.
• Strong leadership skills with the ability to inspire and motivate cross-functional teams.
• Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels.
• Demonstrated ability to drive process improvement initiatives and implement best practices.
• Experience with governance frameworks, compliance requirements, and risk management principles.
• Proficiency in project management tools and methodologies.
• Strong analytical and problem-solving abilities.