DUTIES AND RESPONSIBILITIES:
- Handle customer inquiries through Help line, E-mails, Messenger, WhatsApp and
- Provide accurate and timely information to customers.
- Resolve customer issues and concerns in a professional and efficient manner.
- Document customer interactions and transactions.
- Work closely with relevant teams to ensure customer satisfaction.
- Participate in training and development programs to improve product knowledge and customer service skills.
THE IDEAL CANDIDATE SHOULD POSSESS:
GCE (A/L) Passed
* Age between 18-25 years
Excellent communication and interpersonal skills
Strong problem-solving skills
Ability to work in a fast-paced environment
Willingness to work as per roster
Knowledge of the industry and products would be an added advantage
The selected candidate can be assured of an attractive and enhanced
remuneration package with fringe benefits and a challenging/encouraging