Call Center Executive

Sumathi Holdings
a month ago
tie
3 Applied
Expired on: Feb 26 2024
/
tie
featured

Ref.No 00004970

Description

DUTIES AND RESPONSIBILITIES:

  • Handle customer inquiries through Help line, E-mails, Messenger, WhatsApp and

other channels.

  • Provide accurate and timely information to customers.
  • Resolve customer issues and concerns in a professional and efficient manner.
  • Document customer interactions and transactions.
  • Work closely with relevant teams to ensure customer satisfaction.
  • Participate in training and development programs to improve product knowledge and customer service skills.

THE IDEAL CANDIDATE SHOULD POSSESS:

GCE (A/L) Passed

* Age between 18-25 years

Excellent communication and interpersonal skills

Strong problem-solving skills

Ability to work in a fast-paced environment

Willingness to work as per roster

Knowledge of the industry and products would be an added advantage

The selected candidate can be assured of an attractive and enhanced

remuneration package with fringe benefits and a challenging/encouraging

working environment.

Skills
Good interpersonal relationships.
Communication skills.
Team Spirit & Coordination
Industry Sector