Associate Technical Specialist - Database Reliability Engineering

At Wiley, DBE is responsible for the availability and reliability of our most critical database platform services and ensures they meet our internal and external users' requirements. The hosting platforms will be in Wiley’s on-prem servers as well as public clouds such as AWS/Azure.

How you will make an impact:

• Drive technology initiatives by taking the lead and providing guidance to team members.
• Designing, building, and maintaining Enterprise-scale production relational backends using Microsoft SQL Server, MySQL, or Oracle, both on-premises and in the cloud (with a particular emphasis on Relational Database Service in Amazon Web Services).
• Involve with design build, maintain, and monitor CI/CD pipelines and all deployments up to production.
• Handling performance tuning, backup, and recovery.
• Creating automated repeating database tasks and deployments (such as migrations, replication, restoring backups, and spinning up new clusters)
• Developing and automating best practices and repeatable procedures for deploying and scaling databases.
• Providing production and lower-environment support for assigned applications as relates to their back-end databases.
• Building and maintaining High Availability (HA) and Disaster Recovery (DR) design/implementation for complex mission-critical environments.
• Help with the design and implementation of infrastructure assets using cloud services.
• Identify improvement opportunities on existing systems, build plans, and execute improvements.
• Research of automation-related technologies.
• Diagnosing and troubleshooting database errors, including participating in an on-call rotation and being available for on-call support as needed, working over weekends if required.

 What we look for:

• Have 4-7 years of experience either in PowerShell/ Windows command line scripting, or Linux scripting such as bash, especially with troubleshooting production systems. 
• Have 4-7 years of experience in building, configuring, and managing database clusters. Experience with multiple relational and non-relational databases such as Microsoft SQL Server, MySQL, Oracle, MongoDB, and CouchDB is desirable but not mandatory.
• Have 3-5 years of experience using cloud database services such as Amazon RDS.
• Have Exposure to DEV-OPS configuration management system automation using tools such as Terraform, Ansible, CloudFormation, Chef etc.
• Have hands-on experience with Continuous Integration/Continuous Delivery & Deployment techniques and tools such as Jenkins and GitHub.
• Have exposure to containerization (Docker) and a container orchestration system (ECS/Kubernetes).
• Have effective communication skills - both verbally and in writing.
• Can document the processes and procedures involved.

Note: We value skills and potential over years of experience and encourage all qualified candidates to apply regardless of their exact years of experience. If selected, candidates will be placed in a suitable position based on their skills and experience.