Associate - Post Completion

Job Responsibilities :

• Ensure to complete all allocated tasks within prescribed SLS’s.
• Ensure to register all new and existing queries and complete follow ups within the SLA.
• Ensure timely progression of cases while managing expectations of stakeholders.
• Update and maintain all required reports and share reports on a timely manner.
• Maintain an excellent quality standard as per organizational rules and procedures.

Requirement & Experience

High proficiency in English both verbal and written.

Minimum 02 years experience in similar capacity.

Pursuing a Diploma or any other professional qualification.

Ability to work under pressure and to the tight deadlines.

Ability to work according to the UK business calendar and working hours (13.30 – 22.00)

Ability to work independently.

Excellent interpersonal skills with the ability to develop a good rapport with all internal and external customers.