Admin – Learning & Development

Who we are looking for :

The position will be responsible for providing a strong support base for the Training Coordinator to ensure efficient and smooth running of all administrative aspects such as scheduling, data collection, database management, reporting, external vendor related sourcing and liaisons, training venue set up and maintenance, preparation of materials/resources/creative content, maintaining departmental budgets, evaluation and collation of learner progress to ensure all department goals and objectives are met.

Job Requirements :

• Excellent command of the English Language.
• Related degree in Learning and Development or HR preferred.
• Previous experience in a training administrator or similar role required.
• Ability to communicate and report on progress in a concise and coherent manner is a must.
• Advanced knowledge in Microsoft PowerPoint, Excel and Word is a must.
• A creative personality capable of designing artwork and training related graphics is a must.
• Must be extremely organized and able to multitask while prioritising workload.
• Able to effectively organize and manage multiple training initiatives simultaneously.
• Displays high levels of customer service standards.
• Must have a positive, can do attitude and be able to be a part of a play hard, work hard culture.

• Provides exemplary internal customer service to all departments.
• Liaises with and provides admin support to in department functional areas, Language and Communication, Continuous Professional Development and Technical Training.
• Assists in ensuring all training programmes are scheduled and launched as per training plan.
• Effectively arranges multiple training initiatives simultaneously
• Ensures all course content and material are up to date.
• Assists in creating pre and post workshop and trainer feedback, in-training quizzes, and post training evaluations.
• Collects and analyses data regarding the effectiveness of completed training courses and delegate improvement levels.
• Tracks and monitors learner grades and scores and reports on delegate progress, facilitates re-sits and issuing of participant certificates.
• Facilitates the timely uploading of all digitized content to the learning management system.
• Creates and assists in the building of all instructional material to be used in training.
• Designs internal marketing material, flyers and splash messages promoting workshops to create awareness and increase participation.
• Ensures that data is accurate, comprehensive, and stored as required.
• Provides timely and accurate Management Information.
• Books trainers and supports the development of training schedules.
• Supports the Training Coordinator in the day-to-day responsibility for participant bookings.
• To be the stand-by emergency contact on training days.
• To produce copies of training materials in advance as needed.
• To ensure that materials and refreshments reach participants and venues sufficiently in advance of the training.
• To check prices, raise purchase orders, process invoices, send out contracts, log payments as required.