Specialist - IP Network Development and Operations

Dialog Axiata PLC
a year ago
2 Applied
Expired on: Feb 14 2023

Ref.No 00001493


Entry Requirements

  • BSc in Electronics and Telecommunications / Computer Science from a recognized university or institute.
  • Work experience in a similar capacity is preferred.
  • Experience in ISP (Internet Service Provider) and IP MPLS Network Operations
  • Experience with internet routing protocols and concepts: TCP/IP, BGP, MPLS, ISIS and/or OSPF, QoS.
  • VB Script, Python, Perl and Ansible scripting experience.

  • Diagnose, troubleshoot and resolve complex network issues and escalate critical issues to senior engineers and management.
  • Identify and troubleshoot recurring issues and effectively engage with vendors and senior-level engineers for full resolution.
  • Analyze trends in service incidents to identify common network and service limitations.
  • Regularly monitor the network KPIs and alarms to proactively diagnose issues and resolve them.
  • Execute routine configuration change, service provisioning and new node deployment requests.
  • Identify and drive opportunities to automate repetitive operations and monitoring tasks through creation and maintenance of scripts and tools.
  • Prepare network KPI reports for senior management.
  • Routine remote site visits to carry out critical operations and ensure site conditions are up to the standard.
  • Attend to support calls and escalations of network issues on a 24/7 basis as required.
  • Maintaining network monitoring and management systems up to date.
  • Develop standards and procedures in accordance with the industry best practices and implement them to enhance the outcome.
  • Prepare testing and verification procedures to ensure the new feature or service is implemented properly without affecting existing services.
ISP (Internet Service Provider)
Industry Sector