Senior TechOps Engineer

a year ago
0 Applied
Expired on: Mar 29 2023

Ref.No 00002518

  • Prior experience working with L2/L3 production support teams
  • Should be able to initiate an incident management call and drive the call with stakeholders from different departments
  • Hands on experience and knowledge on application monitoring system “Splunk” is a must
  • Also be able to write queries, parse logs, extract data from logs to present in table/time chart view, add/remove monitoring checks, configure notifications
  • Should be well versed with Jira
  • Should be able to analyze the issue by connecting all the dots in ordering journey on UI
  • Knowledge on reporting applications like Tableau, Site Improve will be an advantage
  • Knowledge or experience on telecom billing applications like ICOMS/CSG/AMDOCS
  • Some experience using AEM backend development in React/Redux or even good with frontend development using CSS, HTML, Java Scripts
  • Preferred previous telecom domain knowledge
  • Willingness to work in 24*7 shifts and provide extended support when required as a team player


Incident management
Industry Sector