Lender Management Coordinator

Muve Colombo
18 days ago
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0 Applied
Expires on: May 27 2024
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Ref.No 00005192

Description

The candidate would be responsible for handling the lender management process which plays a critical role in maintaining positive lender relationships, whilst maintaining the required quality standards and ensuring that all KPI’s and SLAs are met.


ESSENTIAL DUTIES AND RESPONSIBILITIES

 

  • Updating lender portals.
  • Dealing with incoming correspondence from lenders. (emails, letters etc.)
  • Proactive focus on VIP lenders.
  • Dealing with all lender-related issues and queries.
  • Supporting other Teams with all lenders related issues.
  • Handling redemption statement requests.
  • Keeping management updated on a regular basis.


Requirement & Experience

  • Proven background with an exemplary work ethic.
  • Work experience of 10-15 years or more in a clerical type of role.
  • Demonstrated commitment on seeing tasks through to completion.
  • Conversant in MS Office and experience on working on portals and platforms.
  • Be process-driven, have excellent attention to detail.
  • High proficiency in English both verbal and written.


Skills
Interpersonal
Attention to detail
Communication
Industry Sector