Intern – End User Services

Wiley
8 months ago
tie
12 Applied
Expired on: Nov 16 2023
tie

Ref.No 00000789

Description

Our mission is to unlock human potential. We welcome you for who you are, and the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it’s in our differences that we empower the way the world learns.

About the Role:

Wiley is looking for passionate interns to join our exciting, challenging, and rapidly expanding team in Sri Lanka. This position is a hands-on intern position where you will be working with the End User Services Team for Wiley’s internal applications. The role of the Wiley End User Services team goes above and beyond an ordinary helpdesk. Therefore, without a doubt, the experience you will gain at Wiley End User Services team will expose you to a wealth of knowledge and a great many opportunities.

What we look for:

  • An undergraduates from a recognized university reading for a degree in Computer Science, Software Engineering, IT, or any other related discipline
  • Know Microsoft operating systems and technologies
  • Know basic networking
  • Have excellent communication and problem-solving skills.
  • Know the ITIL Framework would be an advantage


About Wiley:

Enabling Discovery, Powering Education, Shaping Workforces.

We clear the way for seekers of knowledge: illuminating the path forward for research and education, tearing down barriers to society’s advancement, and giving seekers the help they need to turn their steps into strides.

Wiley may have been founded over two centuries ago, but our secret to success remains the same: our people. We are willing to challenge the status quo, move the needle, and be innovative. Wiley’s headquarters are located in Hoboken, New Jersey, with operations across the globe in more than 40 countries.

Skills
Communication
Networking
Knowledge of TCP/IP, LAN/WAN, DNS, VPN, VLANs, Wifi
Industry Sector