Key purpose of the Job
As the Executive - ICT, you will be reporting to the Manager - ICT Operations of Brandix Casualwear Limited. You will be responsible for ensuring service excellence in providing ICT related services to your internal customers. You will use your technical knowledge to delight your customers by providing on-time solutions for all IT related issues.
Education
3 - 4 years experience in a similar role, preferably with a Bachelor’s Degree in ICT or an equivalent professional qualification
Experience
Proficient in Microsoft Technologies/Applications
Good knowledge in Servers (Active Directory/Exchange), Network switches, VPN communication technologies (Wi-Fi, IPVPN, etc.), Cloud Infrastructure, O365 Applications, Server Operating Systems (2012/2016/2019).
Knowledge in Yearly ICT Budget, whilst ERP knowledge will be an added advantage
Possess good PR and communication skills & ERP knowledge will be an added advantage
Be methodical, willing to learn, and has the desire to work in a challenging environment as an effective team player
- The primary responsibility of this role will be ICT Administration
- Provide Helpdesk support and network administration.
- System troubleshooting/resolving system related issues.
- Ensure optimum availability to cater to the demands of business processes and to train users as required.