Associate - Sales Operations – H One Sales - H One (Pvt) Ltd
- Customer Interaction: Initiate and manage customer interactions through calls, addressing inquiries, resolving issues, and providing exceptional service to maintain positive customer relationships.
- Cash Collections: Efficiently manage and track cash collections from clients, ensuring timely and accurate processing of payments.
- Interdepartmental Liaison: Act as a mediator between the Finance and Sales teams, facilitating smooth communication, and collaborating to achieve organizational goals.
- Basic IT Functions: Utilize basic IT tools and software to manage and update customer records, track sales activities, and generate relevant reports.
- Problem Solving: Analyze challenges that arise in sales operations and devise effective solutions, contributing to the overall efficiency and effectiveness of the team.
- Dispute Resolution: Address customer complaints and disputes diplomatically and timely, finding resolutions that uphold customer satisfaction and business integrity