Team Lead - IT Operations

Muve Colombo
24 days ago
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4 Applied
Expires on: Jun 21 2024
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Ref.No 00004637

Description
  • Possess a bachelor’s degree / Higher Diploma in IT or related field from a recognized university.  
  • 02+ years’ experience in a similar capacity. 
  • Excellent communications skills in English (Verbal and Written) 
  • Possessing industry or vendor certifications such as CCNA, MCSE, Azur Cloud ect. would be considered an advantage  
  • Expertise in Microsoft related applications (O365, Teams, Share Point, Etc.).  
  • Knowledge in IT operations best practices. 
  • Fair knowledge in any programming languages, scripting and automation tools will be an added advantage.  



  • Assist IT Operations team with resolving support queries and managing the daily support tickets. 
  • Responsible for the maintenance, configuration, and reliable operation of computer systems and network. 
  • Testing, evaluating, and implementing new technology solutions.  
  • Diagnose and solve hardware, software & network malfunctions within the defined SLA.  
  • Create and manage users in O365 & Azure ID.  
  • Maintain and manage IP devices such as IP Cameras, IP Access control.  
  • Install and upgrade computer components and software, manage virtual servers, and integrate automation processes. 
  • Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues. 
  • Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.  
  • Collaborate and coordinate with departments and support functions for interventions.  
  • Liaising with third party service providers for hardware and software purchasing. 


Skills
System Administration
Database administration
Networks
Cloud services
Programming Languages
SQL Database
Industry Sector