Senior Business Analyst

jobpost

As a Business Analyst, the candidate should have exceptional organizational skills, communication skills, analytical thinking, and problem-solving attitude. Should also be a team player and assist the Senior Business Analysts with their tasks. Job Responsibilities :<ul><li>Becoming an expert in all functions of conveyancing business, systems, and technologies.</li><li>Ensure meetings are productive and efficient, taking notes and follow-ups and ensuring action items are addressed systematically.</li><li>Providing administrative support to Senior Business Analysts.</li><li>Handling ad hoc tasks.</li></ul> Requirement &amp; Experience<ul><li>Minimum 02-year experience in a similar capacity.</li><li>Excellent computer proficiency (MS Office, Data visualization tools, Teams) and the ability to learn new systems rapidly (Zendesk, Internal CRM, Call platforms).</li><li>Excellent verbal and written communication skills.</li><li>Expert in MS Excel and Power BI.</li><li>Working knowledge on SQL and SharePoint would be an added advantage.</li><li>Ability to work under pressure and deliver on tight deadlines.</li><li>Attention to detail and ability to be proactive.</li><li>Committed to delivering highest level of service and always striving for excellence.</li><li>Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.</li><li>Ability to work to shift times. Current shift - 11.00 am to 7.30 pm (subject to operational requirements).</li></ul>

Key Responsibilities:<ul><li>Requirement Gathering and Analysis: Conduct comprehensive interviews, workshops, and meetings with stakeholders to elicit and document business requirements, objectives, and constraints. Analyze and clarify requirements to ensure a thorough understanding of the business needs.</li><li>Functional Specifications Development: Translate business requirements into detailed and well-structured functional specifications. Create user stories, use cases, process flows, data models, and other documentation to effectively communicate requirements to development and testing teams.</li><li>Data Analysis: Analyze and interpret data from various sources to identify trends, patterns, and insights that can support decision-making and business process improvements.</li><li>Process Improvement: Identify opportunities for process optimization and efficiency enhancement within the organization. Collaborate with stakeholders to design and implement improved business processes.</li><li>Project Management Support: Work closely with project managers to define project scope, objectives, and deliverables. Assist in project planning, risk assessment, and tracking project progress against established timelines.</li><li>Documentation and Reporting: Maintain accurate and up-to-date documentation of business requirements, specifications, and project progress. Generate reports and dashboards to provide insights into project performance and business metrics.</li></ul>&nbsp;Candidate Profile:&nbsp;<ul><li>Bachelor's degree in Information Technology or equivalent qualification.</li><li>A minimum of 3-5 years of experience as a Business Analyst or in a similar role.</li><li>Candidates holding professional certifications relevant to their respective areas will be considered an added advantage.</li><li>Proven competence in advanced programming languages, including SQL, system integration solutions, and others.</li><li>Solid knowledge of relevant technology concepts (e.g., client-server, mainframe).</li><li>Strong analytical and problem-solving skills, with the ability to think critically and creatively.</li><li>Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders.</li><li>Proficiency in gathering and documenting business requirements, use cases, and user stories.</li><li>Knowledge of data analysis techniques and tools.</li><li>Familiarity with project management methodologies and practices.</li><li>Ability to work independently and as part of a team in a fast-paced, deadline-driven environment.</li><li>Detail-oriented with a focus on delivering high-quality work.</li><li>Strong organizational skills and the ability to manage multiple tasks simultaneously.</li><li>Familiarity with Agile or Scrum methodologies.</li></ul>