Managed Services Engineer

Chakray is looking for a Managed Services Engineer to work with the team in supporting the Integration platform, cloud-hosted or installed on-premises at customer sites. This includes implementing the tools to automate operations work, and supporting Continuous Delivery efforts using various DevOps Tools. Interacting with customers is a key responsibility in this role and we expect our ideal candidate to possess excellent communication skills.

Required skills and experience

• Bachelor’s degree in Computer Science/Engineering or Equivalent.
• Working knowledge of WSO2 technology or equivalent.
• Analyzing and troubleshooting Java applications.
• Minimum of1-2 years of industry experience.
• Comprehensive understanding of “Unix-like” Systems.
• Knowledge and experience in cloud technologies. (AWS, Azure)
• Hands-on experience with scripting languages. (bash, python)
• Experience with Kubernetes or containerization technologies.
• Working knowledge of CI/CD pipeline and DevOps tools.
• Understanding of Networking & Communication protocols.
• Understanding of ITIL v4.- Service Management Framework.

• Ability to solve complex problems through to the resolution using knowledge of software development and DevOps Techniques.
• Maintain enterprise deployments of Integration solutions ensuring fault tolerance
• Apply system updates, patches, and configuration changes and automate them.
• Perform regular audits and system performance tuning based on the requirements.
• Dealing with incoming incidents, Queries, and Service Requests in a professional, courteous manner.