Lead System Support Engineer

Description

• Candidate should have hands on experience in handling windows/MAC OS and laptops Hands on experience in rolling out windows updates.
• Should have experience in handling IT incidents and service requests organization
• Should be capable to handle IT change requests including migration of on prem to cloud.
• Should have an expertise in creating server backups, replacing server backups as rollback plan when there is a failure of any applications
• Should be an expertise in handling IIS operations including creating/updating new IIS Sites and IIS servers
• Should have experience in handling DR processes during severe outages
• Should have experience in Azure cloud and Terraform
• Should be able to write code using Terraform
• Have managed services in Microsoft Azure and preferably have Azure certifications knows Azure VMs and SQL Mis
• Experience using CI/CD Pipelines in Azure DevOps
• Experience in handling firewalls and related operations
• Should have an understanding of Datacenter and its related operations

Primary Location

Colombo, Western Province, Sri Lanka

Job Type

Experienced

Primary Skills

Windows

Years of Experience

8

Qualification

• Candidate should have hands on experience in handling windows/MAC OS and laptops Hands on experience in rolling out windows updates.
• Should have experience in handling IT incidents and service requests organization
• Should be capable to handle IT change requests including migration of on prem to cloud.
• Should have an expertise in creating server backups, replacing server backups as rollback plan when there is a failure of any applications
• Should be an expertise in handling IIS operations including creating/updating new IIS Sites and IIS servers
• Should have experience in handling DR processes during severe outages
• Should have experience in Azure cloud and Terraform
• Should be able to write code using Terraform
• Have managed services in Microsoft Azure and preferably have Azure certifications knows Azure VMs and SQL Mis
• Experience using CI/CD Pipelines in Azure DevOps
• Experience in handling firewalls and related operations
• Should have an understanding of Datacenter and its related operations

Travel

No