Junior Customer Care Executive

Abans Group Sri Lanka
5 months ago
tie
8 Applied
Expired on: Jan 24 2024

Ref.No 00002112

Description

Customer Care Executive will be the primary contact for our service seeking customers by responding to inquiries, managing complaints, troubleshooting significant customer service problems and providing general information.

The Requirements

  • Strong phone and verbal communication skills along with active listening.
  • Minimum 1-2 years of work experience.
  • Fluent in English/ Sinhala and Tamil would be an added advantage.
  • Should have excellent organization skills and multitasking.
  • Customer focus and adaptability.
  • Proficient in relevant computer applications Microsoft Office Package.
  • GCE A/L or Equivalent.



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Skills
Phone communication
Organizational
Customer service
Industry Sector