Intern - Operations Center

13 days ago
6 Applied
Expires on: Jul 26 2024

Ref.No 00001154


Wiley is looking for passionate interns to join our exciting, challenging, and rapidly expanding team in Sri Lanka. This position is a hands-on intern position where you will be working with the Operations Center Team for Wiley’s internal applications.

What we look for:

  • An undergraduate from a recognized university reading for a degree in Computer Science, Software Engineering, IT, or any other related discipline
  • Willingness to work in a 24x7 roster based working environment
  • Self-paced or hands-on Windows / Linux Server environments such as basic installing, basic commands, basic capabilities
  • Self-paced or hands-on experience in Virtualization (VirtualBox, ESXi, EC2)
  • Knowledge in Linux / Unix and basic scripting with bash, Perl, or python
  • Knowledge of OOP concepts
  • Knowledge in basic networking
  • Knowledge of database concepts and SQL statement generation
  • Excellent communication skills along with problem-solving skills
  • Basic understanding in cloud-based environments such as AWS, Azure, and Google Cloud
  • Knowledge in languages such as PHP, Node, Java will be an added advantage

Related Learnings and Outcomes of Internship:

  • Expertise in working in a multinational organization environment
  • Hands-on understanding of ITIL related processes
  • Hand on expertise in Setting up servers and services
  • Proactive and Reactive Monitoring of Applications Systems and Infrastructure
  • Developing focused highly effective automation/tools set
  • Improve on communication skills, understanding the dynamics of working in a team
  • Reading, understanding and writing technical documentation

  • Proactive and Reactive monitoring 1500+ applications & assistance escalation and troubleshooting
  • Participate in Major incident discussions with support teams and incident management teams leveraging support where possible on tasks
  • Take part in innovation and development of Automation software / In house tools to support the operations and reduce the workload
  • Learn, advance and research new technological opportunities
Windows / Linux Server environments
Virtualization (VirtualBox, ESXi, EC2)
OOP concepts
Cloud services
Industry Sector