Customer Experience Representative

Mobizz Elite
a year ago
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4 Applied
Expired on: Oct 16 2022
LKR 80,000 / Month
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Ref.No 00000670

job
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Description

Minimum of 2 years experience in Customer Service/Retail from banking or finance industries.

Requirements:

Fluent in English

Willing to join our team immediately

Bachelor's degree or above qualification required. Fresh graduates are accepted, provided they have Accounting Finance / Banking education background

A candidate who has live chat experience is needed.

Basic knowledge of Cryptocurrency

Candidates must have a good command of English both spoken and written.

Responsibilities

• Resolve customer complaints or feedback via phone, email, chat support, or social media

• Identify and assess customers' needs to achieve satisfaction

• Build sustainable relationships of trust through open and interactive communication

Skills
Accounting
Analyical
Industry Sector