Customer Experience Representative

Mobizz Elite
6 days ago
4 Applied
Expires on: Oct 16 2022
LKR 80000 / Month

Ref. No 00000670

Description

Minimum of 2 years experience in Customer Service/Retail from banking or finance industries.

Requirements:

Fluent in English

Willing to join our team immediately

Bachelor's degree or above qualification required. Fresh graduates are accepted, provided they have Accounting Finance / Banking education background

A candidate who has live chat experience is needed.

Basic knowledge of Cryptocurrency

Candidates must have a good command of English both spoken and written.


Responsibilities

• Resolve customer complaints or feedback via phone, email, chat support, or social media

• Identify and assess customers' needs to achieve satisfaction

• Build sustainable relationships of trust through open and interactive communication


Skills
Management of Financial Resources
Economics and Accounting
Industry Sector