Customer Care Coordinator

Abans Group Sri Lanka
19 days ago
tie
5 Applied
Expires on: Apr 28 2025
tie

Ref.No 00004028

Description
  • G.C.E. A/L Qualification.
  • A diploma/Higher Diploma in customer service from a recognized University/Institute would be added as an advantage.
  • Computer Literacy (Microsoft Word & Excel)
  • Should be proactive with an attractive personality and good teamwork skills.
  • Excellent communication skills in English (Spoken and Written) with good telephone etiquette.
  • Age below 35 years
  • Candidates closes to Peliyagoda area.



  • .Responsible for giving service reminders to customers.
  • Responsible to get service bookings.
  • Responsible to get customer feedback on service quality.
  • Engage with business promotions.
  • Need to prepare a daily progress report.
  • Responsible to attend customers service quality-related concerns.


Skills
Customer care
Team player
Interpersonal
Phone Etiquette
Communication
Industry Sector