Job Summary:&nbsp;As a Data Processing Associate, the potential candidate will report to the Senior Business Analyst and provide essential support in their day-to-day tasks while simultaneously gaining valuable insights into the dynamic field of Business Analytics. This position is ideal for candidates who possess analytical aptitude and a strong desire to evolve into Non-Technical Business Analysts Essential Duties and Responsibilities: 1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Data Collection and Validation:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Collaborate with cross-functional teams to gather data from various sources.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Verify the accuracy and integrity of collected data to ensure reliability.2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Data Entry and Maintenance:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Enter data into databases, spreadsheets, and other information systems.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Regularly update and maintain databases to reflect the latest information.3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Data Cleaning and Transformation:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identify and resolve inconsistencies and errors in the data.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Conduct data cleansing and transformation processes to enhance data quality.4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Data Analysis and Reporting:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assist in generating reports and visualizations to communicate data insights.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support the preparation of data summaries and presentations for stakeholders.5.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Business Requirement Understanding:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Engage with Non-Technical Business Analysts to comprehend project objectives.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop a solid understanding of business processes and user needs.6.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Process Improvement:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proactively identify areas for process optimization and efficiency enhancement.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Suggest improvements to data processing methodologies.7.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Training and Skill Development:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Participate in training sessions to enhance data analysis and business acumen.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Acquire knowledge of business analysis principles and techniques&nbsp;Requirement &amp; Experience<ul><li>Bachelor’s degree in business management, Statistics, Project Management etc. or a related.</li><li>Strong analytical mindset with attention to detail and accuracy.</li><li>Proficiency in data entry, data manipulation, and data cleaning techniques.</li><li>Familiarity with data analysis tools such as Excel, SQL, or similar applications.</li><li>Excellent communication skills, both written and verbal.</li><li>Demonstrated ability to work independently and as part of a team.</li><li>Eagerness to learn and develop skills in Non-Technical Business Analysis.</li><li>Prior experience in data processing, data management, or a related role is a plus.</li></ul>

Data Processing Associate (Part -Time)

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JOB&nbsp;SUMMARY&nbsp;As a Data Processing Associate, the potential candidate will report to the Senior Business Analyst and provide essential support in their day-to-day tasks while simultaneously gaining valuable insights into the dynamic field of Business Analytics. This position is ideal for candidates who possess analytical aptitude and a strong desire to evolve into Non-Technical Business Analysts. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Data Collection and Validation:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Collaborate with cross-functional teams to gather data from various sources.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Verify the accuracy and integrity of collected data to ensure reliability.2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Data Entry and Maintenance:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Enter data into databases, spreadsheets, and other information systems.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Regularly update and maintain databases to reflect the latest information.3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Data Cleaning and Transformation:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identify and resolve inconsistencies and errors in the data.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Conduct data cleansing and transformation processes to enhance data quality.4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Data Analysis and Reporting:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assist in generating reports and visualizations to communicate data insights.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support the preparation of data summaries and presentations for stakeholders.5.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Business Requirement Understanding:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Engage with Non-Technical Business Analysts to comprehend project objectives.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop a solid understanding of business processes and user needs.6.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Process Improvement:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proactively identify areas for process optimization and efficiency enhancement.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Suggest improvements to data processing methodologies.7.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Training and Skill Development:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Participate in training sessions to enhance data analysis and business acumen.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Acquire knowledge of business analysis principles and techniques&nbsp;Requirement &amp; Experience<ul><li>Bachelor’s degree in business management, Statistics, Project Management etc. or a related.</li><li>Strong analytical mindset with attention to detail and accuracy.</li><li>Proficiency in data entry, data manipulation, and data cleaning techniques.</li><li>Familiarity with data analysis tools such as Excel, SQL, or similar applications.</li><li>Excellent communication skills, both written and verbal.</li><li>Demonstrated ability to work independently and as part of a team.</li><li>Eagerness to learn and develop skills in Non-Technical Business Analysis.</li><li>Prior experience in data processing, data management, or a related role is a plus.</li></ul>

Data Processing Associate

As a Junior Associate – Post Completion within our organization, you will serve as a crucial link in our operational chain, ensuring the seamless management of cases and administrative tasks. Your role will encompass a variety of responsibilities aimed at optimizing workflow efficiency and delivering exceptional service to our clients. ESSENTIAL DUTIES AND RESPONSIBILITIES <ul><li>Assisting in the allocation of new cases weekly by updating the Hoowla Case List and ensuring cases are assigned to appropriate case handlers based on complexity.</li><li>Update requisitions and cancellations in the PC admin sheet daily. This involves capturing key details such as dates, points, LR status, assigned case handler, and allocation dates.</li><li>Promptly marking the receipt of requisitions and the cancellation of cases as 'To-Do', ensuring tasks are tracked and completed efficiently.</li><li>&nbsp;Assigning post-completion requests to case handlers promptly to facilitate resolution and ensure client satisfaction.</li><li>&nbsp;Providing general administrative support as needed, including data entry, document management, and communication with internal teams and clients.</li></ul> Requirement &amp; Experience<ul><li>Minimum 1 year experience in a BPO environment would be an added advantage.</li><li>Excellent communication skills, verbal and written.</li><li>Candidate should be detail-oriented, able to self-organize and work under pressure to meet essential deadlines.</li><li>Self-motivated and enjoys working in a faced-paced and target-driven environment.</li><li>Ability to work according to the UK Business calendar and working hours (13:30 – 22:00)</li></ul>

Junior Associate - Post Completion

The candidate would be responsible for handling the lender management process which plays a critical role in maintaining positive lender relationships, whilst maintaining the required quality standards and ensuring that all KPI’s and SLAs are met. ESSENTIAL DUTIES AND RESPONSIBILITIES&nbsp;<ul><li>Updating lender portals.</li><li>Dealing with incoming correspondence from lenders. (emails, letters etc.)</li><li>Proactive focus on VIP lenders.</li><li>Dealing with all lender-related issues and queries.</li><li>Supporting other Teams with all lenders related issues.</li><li>Handling redemption statement requests.</li><li>Keeping management updated on a regular basis.</li></ul> Requirement &amp; Experience<ul><li>Proven background with an exemplary work ethic.</li><li>Work experience of 10-15 years or more in a clerical type of role.</li><li>Demonstrated commitment on seeing tasks through to completion.</li><li>Conversant in MS Office and experience on working on portals and platforms.</li><li>Be process-driven, have excellent attention to detail.</li><li>High proficiency in English both verbal and written.</li></ul>

Lender Management Coordinator

Job Responsibilities :<ul><li>Ensure to complete all allocated tasks within prescribed SLS’s.</li><li>Ensure to register all new and existing queries and complete follow ups within the SLA.</li><li>Ensure timely progression of cases while managing expectations of stakeholders.</li><li>Update and maintain all required reports and share reports on a timely manner.</li><li>Maintain an excellent quality standard as per organizational rules and procedures.</li></ul>Requirement &amp; ExperienceHigh proficiency in English both verbal and written.Minimum 02 years experience in similar capacity.Pursuing a Diploma or any other professional qualification.Ability to work under pressure and to the tight deadlines.Ability to work according to the UK business calendar and working hours (13.30 – 22.00)Ability to work independently.Excellent interpersonal skills with the ability to develop a good rapport with all internal and external customers.

Associate - Post Completion

We are looking for positive, engaged, well-disciplined, work hard and play hard professionals who are ready to work with our Legal Support Team.As an associate the candidate will be responsible for handling the initial conveyancing process for our clients whilst maintaining the required quality standards and ensuring that all KPI’s and SLA’s are met. Job Responsibilities : <ul><li>Ensure to complete all allocated tasks within prescribed SLA’s.</li><li>Ensure timely progression of cases while managing expectations of stakeholders.</li><li>Review, store, and update systems with documents received from stakeholders.</li><li>Update and maintain all required reports on a timely manner.</li><li>Maintain an excellent quality standards.</li></ul> Requirement &amp; Experience <ul><li>High proficiency in English both verbal and written.</li><li>Ability to work under pressure and to the tight deadlines.</li><li>Ability to work according to the UK business calendar and working hours (13.30 - 22.00)</li><li>Excellent interpersonal skills with the ability to develop a good rapport with all internal and external customers.</li></ul>

Associate - Legal Support

Who we are looking for :We are looking for a positive, engaged, well-disciplined work smart and play hard professional.The Client Service Advisor is responsible for providing the very best of customer service experience to our customers. They will provide updates, resolve grumbles and complaints while ensuring that all inbound calls are answered. Any missed calls will be returned to ensure that all our customers are updated, and their requests or complaints are attended to on a timely manner.Job Requirements :<ul><li>A minimum of 1 year experience in customer service call handling.</li><li>Well organized, pays attention to detail with excellent communication skills.</li><li>Independent, self-motivated and thinks on your feet.</li><li>Passionate about providing an exceptional experience to our customers.</li></ul> <ul><li>Managing inbound calls from customers and providing solutions or updates while liaising between different departments of the organization.</li><li>Ensuring that all inbound calls are answered, and any missed calls are returned.</li><li>Handling Client complaints and requests in a professional manner and escalation of calls.</li><li>Taking ownership of customers’ issues and follow up problems through to resolution.</li><li>Providing a value adding and lasting experience for our customers.</li></ul>

Associate - Client Service Advisor

We are seeking a dynamic professional with excellent interpersonal skills and ability to assist our team towards achieving the organizational objectives.This role will be responsible for managing the client's expectations during the Conveyancing process by providing timely updates to the client and ensuring that they act as the key contact person for the client throughout their purchase or sale of the property with the organization.&nbsp; Responsibilities Include -<ul><li>Effectively communicate with all stakeholders both verbally and written to provide on-point and detailed information and aim in providing an excellent service to all stakeholders.</li><li>To have a good understanding of products and processes in the Company and to initiate process enhancements to serve the stakeholders better.</li><li>To pay attention to details updated in the systems and able to identify any gaps required for case progression.</li><li>Ensuring timely progression of cases and to update systems accordingly.</li><li>Identifying selling points pro-actively and present products and services according to client needs.</li><li>To manage the complaints procedure in a professional manner.</li><li>Good knowledge about common complaints to solve matters in quick succession.</li><li>Provide internal departments assistance and guidance on cases where progression is stagnated.</li><li>Work independently and carry out assignments to completion within parameters of instructions given, pre-described routines, and standard accepted practices.</li><li>Ability to understand the technical problems &amp; identify the solution for the problem.</li></ul> Requirement &amp; Experience<ul><li>A minimum of 2 years in a similar role.</li><li>BSc in marketing, business management or a related field from a recognized University.</li><li>Ability to successfully manage and deliver on all customer service deliverables.</li><li>Highly organized and strong attention to detail with excellent communication skills.</li><li>Is independent, able to work unsupervised, problem-solves and thinks on your feet.</li><li>Is passionate about providing high levels of customer service to ensure zero complaints.</li><li>Should be able to work the UK business hours.</li></ul>

Relationship Manager

Due to the huge demand for our service across the country, we are expanding the existing team and as such we need additional Sales Associates, to call our warm inbound leads and convert them into happy new clients. Muve has a passion for customer service and uses cutting-edge technology and best practice processes to ensure clients have an excellent experience. As such, this will be the perfect role for you if you are looking to develop your communication, sales and customer service skills in the legal sector. The role also involves working closely with our Administration and Lawyer teams and provides strong potential to develop a future career in the legal industry. Requirement &amp; Experience <ul><li>Excellent communication skills, verbal and written. </li><li>Self-motivated and enjoy working at a fast pace in a target-driven environment. </li><li>Strong IT skills. </li><li>Interested in developing a career in the legal industry. </li><li>Minimum 2 years experience in customer service or sales. </li><li>Be process-driven, have excellent attention to detail, and work methodically. </li><li>Be pleasant, approachable, patient, and polite. </li><li>Show initiative and work well within a team environment.</li><li>Able to commit to company’s core operating shifts ; 12.30 hrs to 01.30 hrs (April to October) or 13.30 hrs to 02.30 hrs (November to March) Monday to Friday and 13.30 hrs to 22.00 hrs (April to October) or 14.30 hrs to 23.00 hrs (November to March) on Saturdays.</li><li>Late Shift: Monday to Friday, from 16:00 hrs to 00:30 hrs (April to October) or 17:00 hrs to 01:30 hrs (November to March). </li></ul> What We Offer : <ul><li>A job with excellent progression opportunities within a business that values meritocracy. </li><li>Heavily incentivized. </li><li>Warm leads and no cold calling. </li><li>Monthly bonus based on what you have sold. </li><li>£50 for top sales performer of the month. </li><li>Excellent rewards for employees who consistently contribute to the company’s growth. </li><li>Excellent planning, organizational, and time management skills. </li></ul>

Associate - Tele Sales

As a conveyancer the candidate is responsible for handling the legal aspect of the entire conveyancing process whilst assuring that all KPI’s &amp; SLA’s for the process is handled to ensure the smooth progression of the case from the time of allocation to the completion of the case. Job Responsibilities :<ul><li>Assess the technical/legal aspects of a case.</li><li>Communicate with the client and other stakeholders via email and telephone on a timely manner according to the requirements of the firm’s SLAs.</li><li>Take ownership of the case from beginning to the end and be accountable to the client and other relevant stakeholders.</li><li>Update case tracker and be updated with regards to all cases managed.</li><li>Liaise with the support departments to ensure a smooth and timely progression of cases.</li><li>Attend weekly or Ad hoc meetings with the board of directors to discuss progress and process improvements and provide reports on special projects allocated with a view of improving the process.</li></ul> Requirement &amp; Experience<ul><li>LLB qualification from a reputed university with or following attorneys.</li><li>High proficiency in English, both verbal and written.</li><li>Candidate should be: Detail oriented, Able to self-organise, Able to work under pressure to meet essential deadlines, Flexible to change.</li><li>Ability to work according to the UK Business calendar and working hours (11.00 - 19.30)</li></ul>